Job Details
Company: Vimo
Category: Entry Level
Location: Remote
Remote: 100% Remote
Remote Availability: New Mexico
Job Type: Full-Time (Seasonal)
Salary: $17.00–$19.00 per hour plus performance incentives
Job Overview
Vimo is hiring Remote Customer Service Representatives to help consumers navigate health insurance enrollment and account support. Representatives assist customers through phone, chat, and online channels while providing guidance on health insurance options and resolving account-related questions.
This role is ideal for individuals who enjoy helping others, are comfortable using technology, and thrive in a fast-paced customer service environment. Employees receive paid training and work remotely while supporting customers throughout the enrollment process.
Key Responsibilities
- Handle inbound and outbound customer calls
- Assist customers with health insurance enrollment and account support
- Provide technical support and troubleshoot customer issues
- Process application data and maintain accurate records
- Respond to online chat inquiries as assigned
- Follow established procedures and regulatory guidelines
- Manage multiple tasks while maintaining excellent customer service
- Complete required training, testing, and certification programs
Qualifications
- At least 18 years of age
- Moderate to advanced computer skills
- Strong verbal and written communication abilities
- Comfortable learning new technology and systems
- Ability to work independently from home
- Self-motivated and detail-oriented
- Dedicated workspace and qualifying internet connection required
- Ability to pass a background check and drug screening
Benefits
- Paid training
- Work-from-home flexibility
- Performance and attendance incentives
- 401(k) match
- Individual Coverage HRA (ICHRA)
- Paid time off (PTO)
- Supportive and collaborative team environment
Why This Remote Job Stands Out
This position offers a fully remote work environment, paid training, performance incentives, and benefits including PTO and a 401(k) match. With no prior call center experience required, it provides an accessible entry point for candidates looking to build customer service experience while supporting consumers through the health insurance enrollment process.
Apply Now
Apply directly through the employer’s career page while the position remains open.
Disclaimer
Job information is believed to be accurate at the time of posting but may change. Always verify details directly with the employer before applying.